Terms of Service

These terms are between [COMPANY LEGAL NAME] (company number [COMPANY NUMBER], registered office [REGISTERED ADDRESS]) ("we", "us") and the organisation that creates a FireDoorLog account ("you"). By creating an account you confirm you are authorised to accept them on behalf of your organisation. FireDoorLog is a business-to-business service.

1. What FireDoorLog is — and is not

FireDoorLog is a record-keeping and evidence tool for routine in-house fire door checks. It is not a certified third-party fire door inspection, a fire risk assessment, or professional advice. The checklist is aligned to BS 8214 guidance but does not replace inspection by a competent, certified inspector where one is required.

The Responsible Person (and anyone with duties under the Regulatory Reform (Fire Safety) Order 2005 and the Fire Safety (England) Regulations 2022) retains full legal responsibility for fire safety, for deciding which checks are needed, for the competence of the people carrying them out, and for acting on any defects found.

2. Accounts

• You are responsible for everyone you invite and for keeping login details secure.
• You must ensure the data you upload is accurate and that you have the right to upload it, including photographs.

3. Trial, fees and billing

• Each new organisation gets a 14-day free trial. No card is required to start.
• After the trial the fee is £15 per building (site) per month plus VAT where applicable, billed monthly in advance through Stripe. The quantity follows the number of sites in your account and changes are prorated.
• You can cancel at any time from Settings → Manage billing; access continues to the end of the paid period.
• If your subscription lapses the account becomes read-only. You can still sign in, view and download your records and export your data — we will never lock your compliance records away.

4. Your data

You own your data. We process building and inspection data as your processor in line with our Privacy Policy and Article 28 UK GDPR: only on your instructions, under confidentiality, with appropriate security, using the sub-processors listed in the Privacy Policy, assisting with data subject requests, and deleting or returning data at the end of the service. An admin can export all data or delete the organisation from Settings at any time.

5. Acceptable use

Do not misuse the service, attempt to access other organisations' data, upload unlawful content or interfere with its security or availability.

6. Availability and changes

We aim for high availability but do not guarantee uninterrupted service. We may update the service and these terms; we will give reasonable notice of material changes.

7. Liability

Nothing limits liability for death or personal injury caused by negligence, fraud, or anything that cannot be limited by law. Otherwise, we are not liable for indirect or consequential loss, or for any loss arising from fire safety decisions made using the service, and our total liability in any 12 months is limited to the fees you paid in that period.

8. Ending the agreement

Either party may end these terms at any time. We may suspend accounts that breach them. On ending, you may export your data before deleting the organisation.

9. Law

These terms are governed by the law of England and Wales and the courts of England and Wales have exclusive jurisdiction. Questions: [CONTACT EMAIL].